Ordered online but no delivery or refund?
Get your money back with a legally strong letter—drafted by AI and backed by legislation.
Product never delivered
You paid, but nothing was delivered. The shop ignores you or keeps promising it's on the way.
Do you recognise this?
No refund after cancelling
You cancelled or returned the order, but never received your refund.
Webshop does not respond
After countless messages and calls you still receive no answer. Time to demand clarity.
What you receive
Tailor-made legal letter
Drafted by AI and backed with the correct legal references.
Clear step-by-step plan
You know exactly what to do to reclaim your money.
Fast result
Delivered to your inbox within 48 hours, ready to send to the webshop.
How it works
- 1
Tell your story
Our chatbot asks the right questions and gathers every detail about your order.
- 2
AI analysis
AI reviews your situation and helps our legal experts craft a solid argument.
- 3
Proposal & payment
You receive a summary and transparent price proposal—no subscription, no surprises.
- 4
Receive your legal letter
Within 48 hours you receive your letter plus clear next steps.
Experiences from others
"With Aidvocaten's help I recovered my money for a subscription I never used."
Frequently asked questions
Each legal letter costs € 4,95. This is a one-time fee with no subscription and no hidden charges. In a hurry? Choose the express option for €9.95.
All our letters are based on Dutch law and current case law. We regularly review our models and sources to ensure every letter is legally sound.
Yes. The letter is ready to send immediately by email or post. We also share tips on the best timing and delivery method.
Each letter comes with clear next steps, such as:
- filing a complaint with a dispute committee or regulator,
- or sending a follow-up letter. If needed, we provide additional letters at no extra cost.